What exactly is enterprise journalism? Why is there so little in
television news, and what can be done to foster more of it? At the
NewsLab conference "Encouraging Enterprise," we asked
those questions of experienced broadcast journalists and educators
(click on their pictures to read their bios). Their comments and
suggestions offer a roadmap stations can follow to boost their enterprise
quotient.
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Define Enterprise |
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John Cardenas, WBNS-TV: Doing
stories that are unique in terms of being initiated by that
reporter or that station. Stories that you're not going to find
in the paper. Stories you're not going to find on the radio.
It's not stories that were taken off an Internet Web site. These
are stories that they are going to go dig and find on their
own and develop. |
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Jim Ogle, WKYT-TV: There are a lot of particularly
younger reporters who believe enterprise is--because they read
something in Albany, New York, and so maybe that could be happening
around here, and suddenly that's an enterprise idea. And the
thing I try to emphasize to our people is derivative is not
enterprise. That doesn't mean its not a good reason to do a
story on it, but that's not enterprise. That's not working sources,
that's not paying attention around here, it's derivative. If
it happened somewhere else first, you don't get points on enterprise
for that. |
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Mike Plews, WOWT-TV: Enterprise…is
a story that did not arrive via a press release, scanner traffic
or a regularly covered meeting. You can expand this definition
to stories covered in an enterprising fashion. Unusual production
approaches or clever sidebar stories come to mind. Breaking
out of the pack mentality on stories of the day fits the bill
also. |
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Make a Case for Enterprise |
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Barbara Hamm, WTKR-TV: One thing that research
shows us over and over and over again is that the major complaint
that viewers have is that it's all the same. And so for us the
argument is that if we're going to pull away from the pack...we're
a station now that's climbing aggressively and trying very hard
to come out of the third place position…we've got to do
stories that no one else has. I mean everybody is going to cover
the President, everybody is going to be at the fire, everybody
is going to be at the Navy base christening of a new ship or
whatever it is. So we've got to pull out stories that no one
else has. That's one thing. And then secondly, I think you do
your viewership a service by showing them other stories that
you won't see anywhere else. I mean people have to have variety
or else they won't stay tuned |
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Jim Ogle, WKYT-TV: We in fact make it a point
of purpose or contention by our beat reporters to attend...meetings
for two reasons: One we think actually things happen at these
things sometimes; but number two, developing relationships with
sources. We're the only TV station that someone's sitting there
paying attention, and some of the feedback that I've gotten
over the last seven years as being news director is that they
know we're paying attention. And that in a market in which two
other stations have not been doing that for a long while, it
opens doors for us in following the sources. |
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Kent Collins, University of Missouri: I think
so much of what we've come back to is a reverence to the concept
of the newscast as opposed to reverence for the news story.
The feeding of the beast, our franchising and the lock and load
mentality of producers is about protecting the concept of a
newscast. The people don't come to us to see a newscast. They
come to see one or two good stories that they talk about at
dinner or at the coffee machine the next morning. And if you
worry just about the newscast then you don't have as much opportunity
to worry about enterprising an individual story. |
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Build an Enterprise Culture |
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John Cardenas, WBNS-TV: I think it has to
start with the expectation. If management doesn't expect enterprise
reporting, you're going to find a desk-driven, scanner-driven,
press release, event-driven newsroom. And at the end of the
day, you have what everybody else has on the air. So I tell
reporters if you're not willing to come to the table not only
with ideas but researched ideas, you're not going to succeed
in this job. |
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Lois Dyer, CBS News: What fosters enterprise
is good news directors because the news director sets the tone.
He's going to be the one who lets the managing editor and EP
know, "This is what I want. I want enterprise stories.
I don't want to see us doing the same thing that the other stations
are doing. I want our reporters to be told that they are to
go out and find stories and to not just piggyback off some news
conference or what they saw in USA Today." |
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Toni Morrissey, WISC-TV : Part of the culture
has to be when the reporter comes to you and says, "Okay,
do you want me to do this this way? What is it? Is it a package;
is it a VO/SOT; is it a VO?" Your response to them needs
to be "You tell me." |
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Barbara Hamm, WTKR-TV: In our planning room
we have several dry erase boards, and for our daily planning
meetings we have a couple columns. One is the enterprise column,
which we list all the enterprise stories that we pitch that
day. And then we have the big stories, which are, you know,
the fire and the stories that everybody is gong to be covering;
you know, the V/Os and V/O SOT. And then we have another board
where we have follows for enterprise and we have another that
just lists enterprise stories. So that people will see the names
and see, "Well gosh, so-and-so's name has been on there
four times this week. I'd better get on the stick." |
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Jim Ogle, WKYT-TV: The metaphor we talk about
in our newsroom is that each of our beat reporters are like
specialty chefs and we're laying out a buffet table. And some
of these folks are going to produce great main course meals.
Some are going to do wonderful vegetables. Some supply the appetizers
and others the desserts. The job of both the assignment editor
and the producers are to make sure that we don't serve up a
meal that is all dessert or a meal that's all main courses with
no side dishes. It's got to be balanced. |
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Expand Your Sources |
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Mike Plews, WOWT-TV: We have a voice mail
system at the station and solicit leads on our web site. There's
a spot that you can click in to do that. And the stack of story
leads we've received from viewers looks like a phone book. I
bet we get 200 hits a month and out of those I'll bet there
are about 30 stories in any given month that you can develop. |
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Barbara Hamm, WTKR-TV: We open up our series
ideas to the whole station. As a matter of fact, all our series
pieces, with the exception of a couple of investigative stories,
came from inside the station but outside of the news department.
Everybody in the station was invited to pitch ideas and then
we narrowed them down and had focus groups with everybody except
news. And those people picked what topics were most interesting.
It really gave the rest of the station some buy-in and ownership
into the newscast. |
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Toni Morrissey, WISC-TV: There's a difference
between thinking like a reporter and thinking like a person.
In our newsroom we talk about, "Think as a person as you're
driving to work what are you seeing?" You know, your thoughts
and observations as you're living your life often springboard
into enterprise ideas. So we do a lot of enterprise about what's
affecting us as families or taxpayers or parents of schoolchildren.
We really encourage thinking as a person rather than thinking
as a reporter. |
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Barbara Fought, Syracuse University: I just
talked to an EP [executive producer] who said they systemized
this in their newsroom, so that every reporter once a week has
to leave with the desk another lead or story or follow up or
sidebar or something. And the desk makes some calls, particularly
if there may be an interesting person who might have a story
or somebody to call for stories or whatever and then the desk
does that the next week. |
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Jim Ogle, WKYT-TV: Develop a relationship
and a touch point outside of where you are… We always
say, "We need to go to Waffle House," because by definition,
in education, most of our folks are the antithesis of the folks
who go there. Most of my folks except for some photographers
wouldn't be caught dead at a Waffle House. They think it's beneath
them. But the fact is it meshes more with our viewers….And
it's very important to just go sit somewhere and listen to what
people talk about… Go out and look around you. There are
stories there. The people we find are best and we rely on often
are photographers. Our photographers participate in our morning
meeting and we ask them what stories they've seen out there.
They seem to have the best connection to what I think regular,
average viewers are relating to because they aren't treated
like they're some sort of God's gift because they're on TV.
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Manage for Enterprise |
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Lois Dyer, CBS News: When you're hiring new
people you say, "This is what we're about. We do the day-to-day
stories that you have to do, that you're going to see everywhere,
but one of the things that we really like here is enterprise.
We like people who come up with their own ideas. We like people
who go out into the community and kind of look and see and make
contacts and are able to bring to the table stories that we
don't see in our local newspaper or our competition. And we're
here to help you do that. And we do hold people accountable." |
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John Cardenas, WBNS-TV: I think it has to
start with the expectation. If that's not the expectation in
the news department then you're not going to get it. So if management
doesn't expect that then I think you're going to find what we
find in a lot of newsrooms, which is a desk-driven, scanner-driven,
press-release, event-driven newsroom. And at the end of the
day, you have what everybody else has on the air. So I tell
reporters if you're not willing to come to the table not only
with ideas but researched ideas, you're not going to succeed
in this job. |
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Barbara Hamm, WTKR-TV: It is a part of our
performance evaluations. The goals that our reporters are given
specifically talk to enterprise and talk about the number of
enterprise stories that they are required to come up with. We
make it a part of their performance goals. |
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Mike Plews, WOWT-TV: It's getting people
involved and giving them some ownership. Our photographers used
to never come to the morning meetings. Now we take our turn
at running them. Our business is real top down and sometimes
it has to be that way. But there are places where diffusing
those decisions out and giving people a little bit more power
and control-they really get excited about bringing stuff in
there. |