• Make sure the family has been notified. Check and double check with officials before making your approach. Mistakes do happen. Decide what you will do and say if you become the inadvertent bearer of bad news.
  
  
• Have a plan. Know beforehand what you are going to say when you approach a survivor or relative. Decide precisely how you will phrase your request and practice it ahead of time.
  
  
• Leave your equipment behind. Announce who you are and what news organization you represent. Express regrets before asking of they'd be willing to talk.
  
  
• State your purpose. Explain that you are offering them an opportunity to share their memories and feelings, if they want to. Be clear about how much time you will need, whether you are live or on tape, and ask their help in choosing a location.
  
  
• Be prepared with alternatives. Offer a business card if they say they would rather talk later. Ask them if they would prefer that someone else speak for the family.
  
  
• Share control. Tell them they can choose to stop, to take a break, or to keep some remarks out of your coverage.
  
  
• Thank them for their effort. Reliving trauma takes a toll. Tell victims how much you appreciate their willingness to share their stories.
  

For more details, see Interviewing Victims--Tips and Techniques.